- Overall
3.3Overall
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Claims Experience
2Claims Experience
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Value for Money
3Value for Money
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Customer Experience
5Customer Experience
1Cover review by Tim Bombim
Go ahead and have surgery and we’ll tell you later if we’ll pay for it
When a doctor says you need surgery urgently and you ring 1cover they say: have the surgery and we’ll decide if we pay later. Hardly helpful in a time of need
1 comments on this review
I regret that we provided you with a poor customer experience. We value our customers and understand how important it is to offer exceptional service. I'm happy to take this further for you if you can provide your policy details in an email to [email protected] for my attention. We appreciate the feedback that you have provided. Regards, Helen
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