This company should be called NO COVER!

Hang on to your money and avoid this company like a pandemic. Paid extra cover for my son with an existing medical condition to be covered for a Europe trip for June 2020. Our policy was taken out in December 2019. Spent $780 for 6 weeks to not be covered anything relating to Coronavirus as excluded from their policy
I'm now looking at canceling our trip or rescheduling for next year. Airlines are changing their policies by waiving fees for date changes and travel vouchers for those wanting to cancel. 1Cover are not interested in assisting their customers even if wanting to make changes to travel dates, except if you pay for a new policy.
They are not answering phones nor responding to callbacks. I can just imagine if needed to make a claim how terrible their service would be.
Leave negative feedback if you have experienced similar experience wanting to cancel or change dates. 1Cover needs to be more accommodating to their customers in this unprecedented event.
My printed policy will be used as a substitute for toilet paper.

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