- Overall
7.7Overall
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Claims Experience
7Claims Experience
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Value for Money
8Value for Money
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Customer Experience
8Customer Experience
Claim Difficulties
We found 1Cover available to our phone call. We filled in the online form without problems, but had a problem trying to attach our various forms we were requested to attach to the online form. That may have been the form, or it may have been my capabilities on the computer. On phoning and explaining my problem i was given an email address I could attach the forms to. So much easier than the form. So I took photo's of each form and then sent them to my email and forwarded them on to 1 Cover.
Within approx a week they have confirmed our payment, although that could take up to 2 weeks to come through into our bank account.
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