- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Waste of money!
Chose to take out a comprehensive "cancel for any reason" policy with 1 Cover. This was in 2019 before any news of covid 19 appeared. Unfortunately it was a waste of money as it seems they are quite happy to forfeit their obligations to the customer even though it's a cancel for any reason policy. We travel multiple times a year and would continue to use this company had they looked after us. Now I will not be using them again nor will we recommend them to family, friends or colleagues. Sad thing is our friends took out a policy with a different insurer at the same time for the same holiday (as we were going together) and that company honoured their claim and paid out. Clearly that company puts customers first rather than hiding behind policy and loopholes!
1 comments on this review
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