Value for Money
1Value for Money
Fine if you don't have to claim
I have used 1 cover several times and have never needed to claim.
Our cruise was cancelled due to Covid19
We were only offered a credit until 2021or a refund less "their expenses" which totalled $4600!
After the cruise was cancelled I suffered a serious knee injury which meant I could not have travelled anyway so made a claim on medical grounds.
After weeks of trying, I have yet to speak to anyone, just referred by voicemail to the web site. My emails are not answered. My request for a phone call to resolve the legitimate claim are ignored.
I will continue to pursue the claim but will never use 1 Cover again and would never recommend.
No wonder Insurance Companies have a bad name. Appalling!