Value for Money
10Value for Money
ICover Claiming and Caring
This is the first time we had to make a major claim on travel insurance. 1Cover made this a stress free process. I submitted the claim and basically it was paid.
One service which I am really impressed with is their medical phone contact. Someone rang us to check that we were ok and to see if our medical issues had been resolved and if we needed any further assistance. The man was so reassuring and caring (sorry cant remember your name) checking that we were ok particularly in this difficult covid time. It is great to know that if I am concerned, need advice or unsure of what to do I can ring 1cover medical assistance 24 hours. That is really what you need when overseas and sick. I will definitely continue getting travel insurance with 1cover. Thank you.