1Cover Catherine
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Compare Insurance › Travel insurance › Travel insurance Reviews › 1Cover
  • Overall
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    5.0
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  • Value for Money
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    Value for Money
1Cover review by Catherine

Shouldn't review unless you've claimed.

It is impossible to give a rating on a product you haven't used. This is only possible if you've claimed on your policy and are reviewing if you had your claim paid fairly and efficiently. I have had policies with other travel insurance companies with 5 star ratings (given for ease of taking out policy and competitive cost). It could be a different story when it comes to a claim. Despite hours wasted to provide supporting documentation, there were so many exclusions in the fine print of the policy that my claims were not paid, despite my legitimate claims due to airline delays and COVID. My suggestion would be for would be travellers to only look at reviews from people who have had to make a claim on their policy. Re 1 Cover, after I bought the policy I realised the COVID cover only applied if you got COVID while on holiday. What if you got it a few days before leaving on a big trip and couldn't go? Apparently, 1Cover's policy (like others) doesn't cover you for COVID your timing is bad, so you would be very much out of pocket, even though you thought you were covered for COVID. Detailed reading of all policies is required.

Catherine

30 Jul 2024 14:07

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1Cover review average
1Cover 1Cover
8.5
Overall Rating 1769
  • Awesome 1319
  • Good 134
  • Average 43
  • Bad 51
  • Terrible 123
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    [email protected] 24 February 2026, 01:39 PM
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    I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed,

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    Katrina MacBeth 08 April 2025, 02:01 AM
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    First time cover

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    Michael Scott 08 April 2025, 02:01 AM
    9.3

    Very impressed

    I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obstacles would be raised BUT that was not the case. The claim has been handled smoothly and all conclu

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