Hid behind "fine print" to reject a claim

1 Cover hid behind "Fine print" to reject a travel claim. We cancelled a holiday to Bali as my mother in law suddenly became ill and my wife needed to travel to South Africa urgently. We claimed loss of accomodation in Bali. 1Cover said it would not entertain claim because my mother-in-law lived overseas. I read the main summary points on coverage of the policy, which said nothing about family being overseas. I will never use 1 Cover again

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