Overall
9.5
Overall
Customer Experience
10.0
Customer Experience
Value for Money
9.0
Value for Money

Columbus Direct review by HMZ

Friendly and efficient insurance provider

Columbus stated that they had a 19 day no questions asked refund. I had to cancel my policy within this 19 day period and Columbus stayed true to their word and refunded me the entire amount paid, no questions asked and they were friendly and professional about it.

HMZ

30 Jul 2015 11:07

Did you like or dislike this review?

Like Or dislike

0 comments on this review

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Register

Register with Compare Insurance

By registering with us, you agree to the terms of our Privacy policy

Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes
Columbus Direct

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

0 comments 0 likes 0 dislikes
Columbus Direct

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

See more reviews

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

Friendly and efficient insurance provider

HMZ

Did you like or dislike this review?

0 comments on this review

Login

Enter your email — we'll send you a code

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Don't have an account yet?

Register

Register with Compare Insurance

Rubbish!

Thieves

2 emails, no response

We've helped thousands of Australians find the right travel insurance