Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

Columbus Direct review by chris

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

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Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes
Columbus Direct

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes
Columbus Direct

Eric Lytton 21 September 2018, 10:16 AM

1.0

Bad travel insurance

We used Columbus for a four month trip to Europe last year. During the trip we experienced several problems, including a motor vehicle accident, theft of a wallet and a flight cancellation. <br/><br/>

1 comments 0 likes 0 dislikes

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Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

Eric Lytton 21 September 2018, 10:16 AM

1.0

Bad travel insurance

We used Columbus for a four month trip to Europe last year. During the trip we experienced several problems, including a motor vehicle accident, theft of a wallet and a flight cancellation. <br/><br/>

Thieves

chris

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Rubbish!

2 emails, no response

Bad travel insurance

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