• Hi Eric ,

    We are sorry to hear that our service on this occasion has fallen short of your expectations. It is a condition of the insurance that an insured provide the necessary documentation to evidence a claim. If you would like us to look into any specific issues related to your claim we would be happy to do so. You can contact us by email at admin@columbusdirect.com.au or by phone on 1300 669 999.

    Customer Care
    Reply from Columbus Direct representative