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I would like to thank Columbus Direct for their policy and exceptional service. My wife and I were robbed while touring in Botswana. The claim process was simple and payment was prompt. However, our photos were lost and cannot be replaced. I highly recommend them if you are considering a travel insurance policy.
I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 ...
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call...
I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of Apr...
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