Overall
10.0
Overall
Customer Experience
10.0
Customer Experience
Value for Money
10.0
Value for Money

Columbus Direct review by wiggles91

Great value annual policy, excellent claim service

My husband and I hold an annual policy with columbus. We have been using it for 3 years now and we keep renewing it on a yearly basis. We had to make a claim last year when our camera and phone were stolen in Vietnam. We received the money within 10 days, that was really unexpected. We will renew again next year.

wiggles91

19 Feb 2013 11:02

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Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

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chris 30 June 2020, 11:42 AM

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Thieves

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Vicky Baynes 23 May 2020, 11:46 AM

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Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

chris 30 June 2020, 11:42 AM

1.0

Thieves

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Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

Great value annual policy, excellent claim service

wiggles91

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Rubbish!

Thieves

2 emails, no response

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