Overall
2.0
Overall
Customer Experience
2.0
Customer Experience
Value for Money
2.0
Value for Money

Columbus Direct review by songjh

Review for columbus direct travel insurance by songjh

They make it impossible to claim. Excuses after excuses. My luggage was lost at the airport, they would not approve my claim, they kept asking for a police report when an airport property irregularity report would have been sufficient.

songjh

22 Feb 2013 00:02

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Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

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Columbus Direct

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

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Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

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Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

Review for columbus direct travel insurance by songjh

songjh

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Rubbish!

Thieves

2 emails, no response

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