Overall
9.3
Overall
Customer Experience
9.0
Customer Experience
Value for Money
9.0
Value for Money

Columbus Direct review by brandy1946

Highly recommend Columbus Direct

Easy to claim. The assessor was friendly and helpful. My luggage containing very expensive medication was delayed. Although, my pre-existing condition was not covered, the assessor accepted that my costs were incurred by the delayed baggage. I travel often and always insure with columbus. I would recommend them to anybody.

brandy1946

21 Feb 2013 23:02

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Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

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Seamus Morley 04 February 2021, 01:59 PM

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chris 30 June 2020, 11:42 AM

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Vicky Baynes 23 May 2020, 11:46 AM

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Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

chris 30 June 2020, 11:42 AM

1.0

Thieves

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Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

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Highly recommend Columbus Direct

brandy1946

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Rubbish!

Thieves

2 emails, no response

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