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I had to cancel my trip due to illness. I contacted the Columbus staff and they were very helpful to advice on the claims procedures. The claim was accepted and paid into my bank account very quickly. Good service.
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call...
I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of Apr...
We used Columbus for a four month trip to Europe last year. During the trip we experienced several pr...
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