I had to cancel my trip due to illness. I contacted the Columbus staff and they were very helpful to advice on the claims procedures. The claim was accepted and paid into my bank account very quickly. Good service.
I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses
I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai
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