Overall
8.5
Overall
Customer Experience
9.0
Customer Experience
Value for Money
8.0
Value for Money

Columbus Direct review by travel_bug

Good prices, good cover.

Their prices are competitive and provide good cover benefits. I did a comparison for about 5-6 insurers and went with them. The process to get a policy arranged is simple and straight forward. However, I did not have to make a claim. Will go with them again on my next trip.

travel_bug

07 Mar 2013 17:03

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Columbus Direct review average

6.7

Overall Rating 46

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes
Columbus Direct

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

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Columbus Direct

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

See more reviews

Columbus Direct

Seamus Morley 04 February 2021, 01:59 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 weeks claims got back to me saying read small print! No. So in my mind no point in having this trav

0 comments 0 likes 0 dislikes

chris 30 June 2020, 11:42 AM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return calls or emails. Refuse to reimburse your expenses or losses

Vicky Baynes 23 May 2020, 11:46 AM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of April and one last week, I have had no response at all, not even an acknowledgment of receipt of emai

1 comments 0 likes 0 dislikes

Good prices, good cover.

travel_bug

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Rubbish!

Thieves

2 emails, no response

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