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Their prices are competitive and provide good cover benefits. I did a comparison for about 5-6 insurers and went with them. The process to get a policy arranged is simple and straight forward. However, I did not have to make a claim. Will go with them again on my next trip.
I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 ...
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call...
I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of Apr...
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