Terrible

Hi Madison,<br/>Each claim is different and is evaluated on it's merits, so comparing it to others is difficult.<br/>If you contact our offices we would be happy to get the claim re-evaluated on your behalf and find out exactly why the pay out was lower then expected.<br/>it is also also within your rights to appeal to the ombudsman if you feel the outcome of the re-evaluation is unjust/incorrect. They are a third party whose decision the insurer must abide by. <br/>Kind REgards,<br/><br/>Jay Corless<br/>General Manager<br/>Duinsure.com.au