- Overall
2.2Overall
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
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Value for Money
5Value for Money
Terrible!!!!!!!!!!!!!
Beware of this company!!!!!! Avoid at all costs!
Yes, the website is very easy to navigate and prices are decent. But don't get fooled. Once you make a claim, it is very tough to get hold of someone.
Mintsi Goyanes handled my claim and she's TERRIBLE!!!! Only responds if she feels like it. And her responses are always "Thank you" and "Sorry". She doesn't even provide you a clear status of your claim. Kept asking for the same and/or the same documents.
I filed in October last year. Til now no reimbursement received.
This company makes it so easy for them to take your money, but once you actually make a claim they just disappear!
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