- Overall
5.3Overall
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Value for Money
7Value for Money
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Customer Experience
6Customer Experience
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Claims Experience
3Claims Experience
InsureandGo review by kim Pascoe
Quick to take money but claims made very difficult
Last trip on P&O they damaged our new luggage beyond repair. My daughter gave us this luggage as a gift & she did not have the receipts. P & O gave us letters to confirm damage & a damage report which was attached to claim, but because I did not have proof of purchase the claim stalled. I had used Insure & go on numerous holidays & never had to make a claim. Now I'm not sure I'll use them again.
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