Zero support and assistance when needed the most!

Insure and Go quite happily took a £2,500+ travel insurance premium from my grandmother, however, when she fell ill and sadly passed away in Panama a few weeks ago they provided zero support or assistance - and still to this day! As you can imagine the hospital and repatriation costs have been significant with the family having to foot the bill, meanwhile insureandGo have just stalled throughout the process with terrible customer service. This experience has only added undue stress for the family when grieving the lost of our grandmother/mother/wife.

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