• Hi Cheryl, it seems there has been a misunderstanding. We do definitely insure 60 and 75 year olds, and in fact we provide cover up to the age of 100. There are many other factors, aside from age, that determine if we can provide cover, such as where you are travelling to, and what pre-existing medical conditions you have. Unfortunately, it seems that when all factors were considered, we were unable to provide coverage, but I can assure you that we do not discriminate based on age. Nevertheless I'm sorry that we couldn't provide coverage for you. Thanks, Anna
    Reply from InsureandGo representative
  • I have since learnt that if you are 75 or over you can only buy a policy 120 days or less before travel. This is not stated anywhere on the website or in the terms. It is not also stated in the error message I received when I tried to buy a policy for my husband. Find this poor form.
    Reply from Cheryl Keane