- Overall
10.0Overall
-
Claims Experience
10Claims Experience
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
Value confirmed by claim experience.
I have been using for overseas insurance 3-4 times a year for the last 2-3 years.
I was attracted by the price, good reviews and that they would actually cover me for a pre-existing disability that every other insurance company excluded and refused cover.
The medical screening was all done online.
I was doubtful as to how the experience of claiming would go. I had the misfortune of being slugged for a motor vehicle hire excess on my last trip.
The claim was handled professionally and courteously. Yes I had to provide lots of details and copies of statements, bank statements, hire agreements etc etc. In due course the claim was paid in full and as a result my initial concerns have been allayed.
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