AVOID - No relief on an annual policy that other insurers are honouring

I contacted insureandGO last week. I took out an annual policy just prior to Covad 19 and clearly can't travel. The generic response received twice refers to non annual policy. I contacted them again saying I don't have a single policy, I received the same response. Needless to say, I won't be renewing my policy next year. There are insurers out there giving 6 monthly rebates due to Corona 19. Not these shonkies.

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