Do not use this company.

Do not use this company. I’ve used them many times over the last 5 years but when I actually had to make a claim on my insurance I have been treated abominably! They are easy to buy cover from but avoid any attempt to make a claim.

I have now been waiting for 6 months for my perfectly legitimate (and modest) claim to be settled. They try at every juncture to avoid contact or respond in any meaningful way and I now believe that they are a fraudulent company who have no intention of honouring our contract. My complaint is now with the Ombudsman (along with many others about this company) but I’m afraid that this will make little impact on such a fraudulent company who care nothing for their customers - My advice is to use a reputable company and don’t touch this lot with a barge pole!!

Did you like or dislike this review?