Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

InsureandGo review by renata

6 weeks awaiting / nothing so far

I had a broken finger while travelling. I spent over $500 in consultations, exams and rehab. I have supplied all documents, it's been 6 weeks and I still have no response. I have been on hold for over 5 hours and have sent over 20 emails. It's been a nightmare, they have no customer service! I feel tired and defeated.

renata

09 May 2022 15:05

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InsureandGo review average

7.1

Overall Rating 679

Awesome 336
Good 79
Average 19
Bad 30
Terrible 123

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[email protected] 24 February 2026, 01:39 PM

1.7

Natural Disaster cover doesn't cover natural disaster events according to InsureandGo

My family and I recently completed an overseas trip, we had purchased a travel insurance policy with added Natural Disaster coverage from InsureandGo a few weeks before departure. Our trip was impacte

0 comments 0 likes 0 dislikes

Blake Evans 28 January 2025, 03:32 PM

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.. always the best value when comparing policies and the one I go with. No claims yet… phew.

6 weeks awaiting / nothing so far

renata

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Natural Disaster cover doesn&#39;t cover natural disaster events according to InsureandGo

So easy to do I thought I made a mistake!

Best Value

We've helped thousands of Australians find the right travel insurance

Natural Disaster cover doesn't cover natural disaster events according to InsureandGo