• Hi Ken,

    I apologise if you were confused by the wording of our PDS, that was certainly not our intention.

    Under our L5-Big Red policy, you are covered for the insolvency of your travel services provider, to the tune of $10,000.

    A travel services provider means any scheduled service airline, hotel, accommodation provider, motor vehicle rental agency, bus line, shipping line or railway company.

    If you have any further questions or would like us to give you a call please do not hesitate to contact me directly at info@kangocover.com.au

    Kind regards,
    Kieran at Kango Cover.
    Reply from Kango Cover representative
  • Sounds like Kieran hasn't answer the question. Ken asked why in the PDS section 19 it is not covered ?!!!!
    Reply from Alex
  • Sounds like Kieran hasn't answer the question. Ken asked why in the PDS section 19 it is not covered ?!!!!
    Reply from Alex