phone operater talked to me like i was stupid

Hi Ken, <br/><br/>I apologise if you were confused by the wording of our PDS, that was certainly not our intention. <br/><br/>Under our L5-Big Red policy, you are covered for the insolvency of your travel services provider, to the tune of $10,000. <br/><br/>A travel services provider means any scheduled service airline, hotel, accommodation provider, motor vehicle rental agency, bus line, shipping line or railway company. <br/><br/>If you have any further questions or would like us to give you a call please do not hesitate to contact me directly at info&#64;kangocover.com.au<br/><br/>Kind regards,<br/>Kieran at Kango Cover.