Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

Medibank Private review by WMACDONALD

No Reply In A Month And Then Demanded Info Already Suppied

I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter our plans due to covid. I put in an online claim on my return. I had no reply in over a month. After calling and complaining I then received an email demanding information I have already supplied. I am now trying to supply this information again, but the online claim portal is not functioning. As a Medibank private customer of over 20 years I am appalled. Do not purchase.

WMACDONALD

04 Jan 2023 22:01

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Medibank Private review average

7.1

Overall Rating 10

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No Reply In A Month And Then Demanded Info Already Suppied

WMACDONALD

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My experience with Medibank travel insurance

Covid Benefits

Just a bad policy - do not buy

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