Medibank Private reviews
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overall rating 7.1 10 reviews
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Customer Experience
4.8
- Awesome 3
- Good 1
- Average 0
- Bad 1
- Terrible 5
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Value for Money
5.1
- Awesome 4
- Good 0
- Average 0
- Bad 2
- Terrible 4
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Claims Experience
4.3
- Awesome 3
- Good 0
- Average 0
- Bad 0
- Terrible 6
My experience with Medibank travel insurance
I had very bad and stressful experiences with the Medibank private travel insurance. I don’t recommend it to anyone please be very careful. They just take your money not answering your phone calls jus
Covid Benefits
Great comprehensive cover which includes covid benefits, with all that it's priced competitively. If you have their health insurance you get 15% off.
Just a bad policy - do not buy
Their travel insurance policy:<br/>1. Has no provision for force majeure. If you need to change your plans due to circumstances foreseeable or unforeseeable you cannot claim. If a third party changing
Waiting over 2 months and no way to contact them
I purchased travel insurance for $500, and my claims experience has been an absolute nightmare.<br/>I has an injury in Europe and called their 24hr hotline, they requested for so much information abou
Didnt cover cancelled flights?
Our Family of four Travelled from Bulgaria to Rome. We had to stay overnight and make a connecting flight in Sofia. When we arrived at the airport the following day, we discovered that our connectin
No Reply In A Month And Then Demanded Info Already Suppied
I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter our plans due to covid. I put in an online claim on my return. I had no reply in over a month. After
No response in over a month
Tried calling 5 times, between 1hr and 2:40 wait times and gave up.<br/><br/>Tried emailing, auto response states 5 business days to respond, 5 emails and 5 weeks later, still no response.<br/><br/>Tr
Sold as travel insurance but only want to pay medical
We purchased travel insurance, however while traveling our transport broke down causing us to have to return home after a week and a half of of our five and a half week planned holiday, which was paid
Good BUT make sure you lower your excess
I have purchased twice but the first time I didn't realise that the excess was per item on your claim (not per claim per se). I strongly encourage you to lower your excess to $0 to make the travel
Exceeded Expectations
Successful claim on smashed phone screen, many online complained other insurers rejected this type of claim. Completed within 2 days!
Too Many Hoops and No Compassion. Great when You pay. No so good if they have to pay!
Customer service was fine, until I had to make a claim, which is the only reason I gave them a 3. Based on recent events, it should have been a 1. You need to be aware that although this review is on
Jasmin
A really helpful and good travel insurance that allowed my family to feel comfortable traveling overseas knowing that we would be looked after in the event of an accident or emergency
Medibank Private Travel insurance reviews
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