Overall
1.7
Overall
Customer Experience
1.0
Customer Experience
Value for Money
3.0
Value for Money

$1,500 for insurance, they won't pay a smaller claim. 1 year of excuses. RAC Travel = Thieves

My experience with RAC Travel Insurance has been deeply disappointing. I purchased a policy for over $2,000, expecting reliable coverage. I submitted a claim for an amount significantly less than the policy cost in February 2024, due to a medical cancellation from a December 2023 trip. Despite providing all requested documentation, I have faced a year of delays and vague responses. The discrepancy between the high cost of the policy and the company's reluctance to pay out a smaller claim is unacceptable. I cannot recommend RAC Travel Insurance.

sebastian jolly

08 Apr 2025 02:04

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RAC review average

0.0

Overall Rating 9

Awesome 0
Good 0
Average 0
Bad 1
Terrible 6

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Cate 17 November 2023, 01:49 PM

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Very Disappointed

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Michael Alan 27 March 2023, 12:34 PM

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James 14 March 2023, 04:09 PM

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I bought insurance to travel for holidays. My mother died and I have to come back. I provided all information as required include cause of death, date etc. But they refused to approve the claim. Very

$1,500 for insurance, they won&#39;t pay a smaller claim. 1 year of excuses. RAC Travel &#61; Thieves

sebastian jolly

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Very Disappointed

DO NOT BUY the RAC Travel insurance (underwriters Tokio Marine) to travel abroad

DO NOT BUY the RAC Travel insurance (underwriters Tokio Marine) to travel abroad

We've helped thousands of Australians find the right travel insurance

$1,500 for insurance, they won't pay a smaller claim. 1 year of excuses. RAC Travel = Thieves