Value for Money
1Value for Money
Fell off bicycle overseas, trying to get home hurt more than the fall
Had an accident in rural Vietnam. Tick wouldn't accept my injuries as hospital report was in Vietnamese. Luckily a intl. doctor was staying at our hotel, and he wrote up a medical report for me as a gesture of goodwill, complete with his provider number. Again, tick didn't accept this because they found his handwriting too difficult to read. Transported to Hanoi, got Tick approved and organised doctor to come to hotel room ($400, $200 of which I lose to excess in my claim). Finally that was enough to get me on a flight home. Upwards of 60 emails between the insurer and my travel party in those 3 days, multiple phone calls. Will be lucky to get anything back.