- Overall
2.3Overall
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Customer Experience
1Customer Experience
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Value for Money
5Value for Money
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Claims Experience
1Claims Experience
Tick Insurance review by Brian Nolan
STOLEN PHONE
Was not told my insurance did not cover my phone being STOLEN when I contacted your company about my claim, I then spent Hours gathering the information you required then after weeks you said my claim was not valid, wasting a lot of my time, I will never again use your insurance and tell people I know to also avoid it
1 comments on this review
Sorry you weren't happy with the outcome of your claim. If you think the decision was unfair, then I'd encourage you to lodge a dispute with our Complaints team. It is a different department to Claims and they will reopen your case again. If you want to contact them, please email complaints@tickinsurance.com.au
- Anna
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