Tick Insurance katherine
  • Travel insurance
    Click to change
    • Car insurance go
    • Travel insurance go
    • Life insurance go
    • Income insurance go
    • Bike insurance go
    • Wedding insurance go
    • Health insurance go
    • Home insurance go
    • Motorbike insurance go
    • Pet insurance go
    • Caravan insurance go
    • Landlord insurance go
    • Business insurance go
    • See More Insurances
  • Insurers
  • Reviews
  • Rate
  • Guides
  • Compare quotes online Compare travel insurance quotes online
  • Contact us
Login Register
compareinsurance.com.au
  • Register
  • Login
  • Contact us
COMPARE QUOTES NOWTAKES ONLY SECONDS
Compare Insurance › Travel Insurance › Travel Reviews › Tick Insurance
  • Overall
    1.0
    Overall
  • Value for Money
    1
    Value for Money
  • Claims Experience
    1
    Claims Experience
  • Customer Experience
    1
    Customer Experience
Tick Insurance review by katherine

Lesson learned: you get what you pay for

I travelled with my partner to the island of Lombok, Indonesia, along with my partner and unfortunately fell very ill on the day we were due to leave. I ended up in the hospital, which meant we needed to delay our flights and find an extra night’s accomodation. As we both had used points for our holiday and booked separately, my partner and I had purchased insurance from different providers: QBE for myself and John went with Tick. QBE were wonderful throughout the process- providing my partner with support and advice with an Australian on the phone at 7:30pm sat night while I was monitored in hospital. My partner tried to contact tick, but could not even get through to lodge a claim as it needed to be done during business hours. I don’t know what we would have done if I were the one who had purchased Tick insurance! QBE assigned us a travel agent to help us with flights etc and lodged the claim for myself on the spot. I didn’t even have to pay my hospital bill. Once back home, QBE paid out my claim (minus 100$ excess) within a week. Unfortunately, John’s extra flights and accomodation had to be claimed through his own insurance (Tick), so we also lodged a claim for John via the Tick website. It’s been a month- we’ve provided all documentation and still haven’t even had John’s case even looked at! It is worth mentioning Tick have a 200$ excess on their claims. All in all, Tick were very easy to purchase insurance from, and they are very cheap, however when it comes to actually needing to lodge a claim you have very little assistance. I do not recommend Tick.

katherine

11 August 2019, 23:30 PM

Did you like or dislike this review?

Like Or dislike

0 comments on this review

By clicking SUBMIT COMMENT, you confirm that you agree to our Rate and Review Guidelines and Privacy policy.

Login

Enter your email & password

  • Error message
Show
I've forgotten my password

Login with

Facebook Facebook

Register

Don't have an account?

Register now
Colin

Login

Enter your email & password

  • Error message
Show
Forgot your password?

Don't have an account yet?

register online now

Login with

Facebook Facebook
Google Google

Register

Your password must be at least 6 characters.
Get the best deals from Compare Insurance delivered to your inbox for free.
Just checking you are human

Register with Compare Insurance

Your password must be at least 6 characters.
Get the best deals from Compare Insurance delivered to your inbox for free.
Just checking you are human
By registering with us, you agree to the terms of our Privacy policy
Tick Insurance review average
Tick Insurance Tick Insurance
6.9
Overall Rating 328 reviews
  • Awesome 167
  • Good 32
  • Average 3
  • Bad 11
  • Terrible 80
More Tick Insurance reviews:
  • Tick Insurance reviews
    Tick Insurance
    jaden 10 October 2022, 22:26 PM
    1.0

    joke of a company didnt he...

    had a legitimate emergency overseas where i could have died and no choice to have surgery which cost ...

    0 comments 0 likes 0 dislikes
  • Tick Insurance reviews
    Tick Insurance
    Keith Wiggins 14 May 2020, 16:56 PM
    1.0

    Travel Insurance Scam

    I purchased Insurance Cover from Tick a week after the pandemic was declared. With travel bans in pl...

    0 comments 0 likes 0 dislikes
  • Tick Insurance reviews
    Tick Insurance
    Katie 16 June 2023, 20:36 PM
    1.0

    WORST INSURANCE EVER! DO N...

    Never ever again will I use tick insurance!! I should have known when it was impossible to contact th...

    0 comments 0 likes 0 dislikes
See more reviews

We've helped thousands of Australians find the right travel insurance

compare quotes online
compareinsurance.com.au
  • Travel insurance quotes
  • Travel insurance reviews
  • Travel insurance insurers
  • Travel insurance rates
  • Travel insurance guides
Compareinsurance.com.au offers a free comparison service that allows users to compare quotes in a few simple steps. All information provided should be considered general in nature and not personal to individuals' circumstances. The results do not include all insurance companies in the market. Compare Insurance Pty Ltd ABN 84 145 649 547 is an authorised representative AR 444349 under CoverDirect's AFSL 383590.
  • Facebook
  • Twitter
  • Google Plus
  • Youtube
  • Contact us
  • About us
  • Site map
  • Media Room
  • Terms of use
  • Privacy policy
  • FSG
  • Review guideline