- Overall
4.3Overall
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Value for Money
5Value for Money
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Claims Experience
3Claims Experience
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Customer Experience
5Customer Experience
Never take more than medical and cancelation
Like many others we always take out travel insurance when going on holiday and have been lucky not to have claimed ever, this changed when in Hong Kong recently and our clothing was left locked up in a laundry after the city basically shut down after a typhoon warning was issued and we had to fly out early the next day prior to the Laundry re opening We unsuccessfully tried to get it couriered onto Singapore to catch up with us so had to buy replacements for the lost clothing, on return to Aus we submitted a claim supported by photos sent to us by the Laundry showing all items left behind and courier dockets and emails from our efforts trying to recover our clothing. The claim was in the end declined due to us not have receipts or proof of purchase for the clothing.
How many people do you know that keep receipts or proof of purchase for all there clothing they take away on holidays.
1 comments on this review
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