• Hi Paul, I'm sorry your claim didn't have the desired outcome. I will forward your feedback regarding the delay in rejecting your claim, and I completely understand your frustration about this. Thanks, Anna
    Reply from Insurance Representative
  • Hi Paul, I'm sorry your claim didn't have the outcome you'd hoped for, and it's unacceptable and unusual that we took so long to reject your claim. I would like to help you with this - would you be able to send me your claim number? I will pass on your feedback to the appropriate people and investigate the delay. I hope this helps. Thanks, Anna
    Reply from Insurance Representative