
- Overall
1.0Overall
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
They are very shady. Avoid at all costs
Avoid at all cost, online claim form did not work.
Manual application through emails back and fourth for 1-2 months over 100 emails. No response, they try not to pay you out or help you. Multiple claims officer working on your claim, confusing and purposely mixing it up. About 5 people replying to your email with no clue, trying to confuse you so you can back out. Asking for extra extra documents when you're already back in your country. While it was happening i've asked them to send me a list of documentations i need to fill out or have to process this claim. I've submitted everything on the list and they're still avoiding me!!! I am still fighting my case, will not rest until my claim has been processed. Dodgy Dad was in the hospital, they hung up on me didn't return my calls, didn't help or even show their concern. Stick to the 3 big names I made a mistake and i regret it so much.
1 comments on this review
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