Full settlement of Tick Insurance Claim

I’ve purchased Tick Travel insurance on several occasions for overseas travel. Their insurance is reasonably priced, can insure me for most locations around the world, provides a wide range of cover (but not for everything), and is available to senior citizens who are often excluded by other travel insurance companies. Of course it’s prudent to read their Product Disclosure Statement (PDS) before purchasing to see what actually may not be covered. In hindsight you can sometimes find out you are not covered for an event you’ve never considered such as the Coronavirus pandemic named COVID-19 or bankruptcy of a tour operator.

My travelling companion suddenly became injured and was unable to travel, an event which was covered in the Tick PDS. We were both no longer travelling because of the injury so I lodged a claim for the loss of some airline fees and the percentage of my travel package which was not reimbursed by our travel company because our cancellation being quite close to the travel dates. I was able to provide all of the required documentation and Tick settled the full amount of my claim for which I was most relieved.

I have no hesitation in giving Tick full marks for both their travel insurance cover and claim settlement. I’ll definitely continue insuring with Tick for my future worldwide travels.

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