• Hi Nathan, I'm sorry we aren't able to refund or change dates on your policy, and I understand your frustration. I recommend emailing [email protected] with your policy number, which will lodge your complaint formally, and trigger an investigation of your case.
    Thanks, Anna
    Reply from Insurance Representative
  • Hi Nathan, I'm sorry we aren't able to refund or change dates on your policy, and I understand your frustration. I recommend emailing [email protected] with your policy number, which will lodge your complaint formally, and trigger an investigation of your case.
    Thanks, Anna
    Reply from Insurance Representative
  • the compaints team don't respond either...what a waste of suggesting that email.
    Reply from Dee