Refund

Hi Marilyn, as long as the tier of coverage you purchased includes cancellation before departure, yes you are eligible to claim. However, as I&#39;m not part of the claims team, and so I can&#39;t comment on whether your claim will be successful. But I would urge you to lodge a claim, and you will find the below links helpful with this:<br/>For claiming via email or post:<br/>https://www.tickinsurance.com.au/claims/manualsubmission/<br/><br/>For claiming using our website system:<br/>https://www.tickinsurance.com.au/claims/<br/><br/>Thanks, Anna