Have not responded to my 3 emails about my claim

Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and have heard nothing back for 3 weeks despite emailing them numerous times! Do not recommend using.

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Travel Insurance Direct review average

6.6

Overall Rating 108

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

More Travel Insurance Direct reviews:

Travel Insurance Direct

Brayden 30 July 2024, 01:26 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputable company that cares

0 comments 0 likes 0 dislikes
Travel Insurance Direct

Cmadeleine 25 March 2024, 11:27 AM

1.0

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig

0 comments 0 likes 0 dislikes
Travel Insurance Direct

C W 14 March 2023, 03:59 PM

1.7

They have so many loopholes they use to get out of paying!!

After using TID for years, we finally had to make a claim when Jetstar cancelled our flight until the next day due to "crew issues". Despite the fact that the entire flight was the same people/plane

0 comments 0 likes 0 dislikes

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Travel Insurance Direct

Brayden 30 July 2024, 01:26 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputable company that cares

0 comments 0 likes 0 dislikes

Cmadeleine 25 March 2024, 11:27 AM

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig

C W 14 March 2023, 03:59 PM

1.7

They have so many loopholes they use to get out of paying!!

After using TID for years, we finally had to make a claim when Jetstar cancelled our flight until the next day due to "crew issues". Despite the fact that the entire flight was the same people/plane

Have not responded to my 3 emails about my claim

Jess

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Worst company to use

Avoid at all costs!

They have so many loopholes they use to get out of paying!!

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