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Overall
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Customer Experience
1.0Customer Experience
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Value for Money
1.0Value for Money
Travel Insurance Direct review average
6.6
Overall Rating
108
- Awesome 38
- Good 23
- Average 6
- Bad 15
- Terrible 22
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1.0
Have not responded to my 3 emails about my claim
Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and have heard nothing back for 3 weeks despite emailing them numerous times! Do not recommend using.
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1.0
Avoid at all costs!
This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig
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1.7
They have so many loopholes they use to get out of paying!!
After using TID for years, we finally had to make a claim when Jetstar cancelled our flight until the next day due to "crew issues". Despite the fact that the entire flight was the same people/plane
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