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Overall
3.0Overall
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Customer Experience
2.0Customer Experience
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Value for Money
6.0Value for Money
Webjet review average
6.9
Overall Rating
11
- Awesome 1
- Good 1
- Average 0
- Bad 2
- Terrible 6
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1.0
Horrible experience
We all know travelling during this 'COVID era' is a nightmare and to be adaptable during change, which is all good and well. <br/>However the customer service, lack of empathy and lack of comm
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1.0
Let down by Webjet, again.
Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many bad experiences from customers online, I am still chasing a refund after 3 years. To add on to thi
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2.0
How my family fell victim to a corrupt online travel agency
Made a mistake in our tickets, refused to fix the error and expected us to pay to change our tickets when the mistake was made by a member of their staff.<br/>Would not provide the number to their hea
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