- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
Let down by Webjet, again.
Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many bad experiences from customers online, I am still chasing a refund after 3 years. To add on to this experience, Webjet referred me to their insurance policy and 'cancelled' my flight credits, assuring me that I would obtain a refund from their insurance....KNOWING THAT THIS IS FALSE INFORMATION....I couldn't believe it when I was told that no, I would not be covered for this. To then go back to Webjet who now state that my flight credit is cancelled and they've taken my money. Its comical. Do not book with Webjet, ever. They are dishonest and will disappoint you whilst simultaneously ringing out your wallet.
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