Webjet reviews
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overall rating 6.9 11 reviews
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Customer Experience
3.2
- Awesome 1
- Good 1
- Average 2
- Bad 0
- Terrible 7
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Value for Money
4.0
- Awesome 2
- Good 1
- Average 2
- Bad 1
- Terrible 5
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Claims Experience
2.5
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 8
Horrible experience
We all know travelling during this 'COVID era' is a nightmare and to be adaptable during change, which is all good and well. <br/>However the customer service, lack of empathy and lack of comm
Let down by Webjet, again.
Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many bad experiences from customers online, I am still chasing a refund after 3 years. To add on to thi
How my family fell victim to a corrupt online travel agency
Made a mistake in our tickets, refused to fix the error and expected us to pay to change our tickets when the mistake was made by a member of their staff.<br/>Would not provide the number to their hea
Book 2 travel together end up in 2 flights Bad customer service
We were book same flight at time, but end up up Webjet change 1 fly SingaporeAir one with Jet star. What a joke… bad service
Covid flights
A lot of negativity around webjet and all airfare brokers to be honest, HOWEVER I have to say, I have used webjet so many times and have never had a problem. Always found them easy to deal with. Getti
Money hungry greedy selfish
After doing the right ethical thing. Asking for a refund for failing to advise me of Visa requirementa to India. They did not send me.an email. I rock up.to the airport told by Cathay Pacific i cannot
What a con
Booked a flight through Webjet from Sydney & took out the travel insurance for loss of fare due to cancellation or other circumstances beyond your control. The flight from my hometown to Sydney wa
Absolutely incredible
Put a claim in on Tuesday morning and received the money in my account by Wednesday afternoon, no questions asked!
WEBJET / ALIANZ It is just giving them a donation
This company cancelled my policy half way. If your travel is interrupted and you briefly return home you cover is null and void you lose all money paid to them. When you resume travel you will need t
impossible to deal with
I am currently trying to make a claim.. everything is done online. it is so hard to get an answer & when you do its over 1 week later. This is the most frustrating experience. We have had travel i
Worst insurance company when comes to claims
Had the worst experience with these guys even if you have your belongings right next you they won't pay you a cent they just will find a way not to pay you and leave you out of pocket with all the
Would Recommend?
The most inexpensive travel insurance for me. Doesn't mean it is worth it. I would say I would recommend it but there is probably better deals out there. Customer experience has been okay. Frustrating
Webjet Travel insurance reviews
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