• Hi Karen, thanks for taking the time to provide feedback and share your experience. I am very sorry to hear of your husband’s diagnosis. I understand that your claim has already been escalated, but please contact [email protected] should you require further assistance at this stage. Kind Regards, Sarah, Customer Service.
    Reply from Zoom Travel Insurance representative
  • i would like to know if the additional information from our gp has been received and if there has been any progress on this matter please?
    I have not heard back from zoom for over a month now
    Reply from Karen