• Hi Sogna, thank you for taking the time to write a review. We are so sorry to hear about your sister and our deepest condolences to you and your family at this difficult time. Unfortunately with our polices we can only cover family members who reside here in Australia and New Zealand under the age of 84. This is the agreement we have with our underwriter and stated in our PDS. I'm sorry if you were unaware of this, I have removed all marketing emails so you should not receive any further emails. Please don't hesitate to get in touch if there is anything else we can help you with. Kind Regards, John, Customer Service
    Reply from Zoom Travel Insurance representative