My Dog had pimples due to overfeeding when he was a pup. 2 years later Real would not cover due to a "pre-existing" skin condition! the two incidents are totally unrelated. My vet's advice was not to stay with Real. Terrible customer service as well!
They won't let you cancel if you have received claims. They also have a tiny clause in there that even if you do pay extra for every day vet visits they only pay back $50 A YEAR. I was angry at the fa
Real will not cover the cost of my dog's condition stating that is was pre-existing. Surgery is a few thousand and I do not have that money for my dog. I will lose my best friend because Real would no
Having been with them for 3 years I went to make a claim but was told they would not pay out. My dog needed lifesaving surgery on a Sunday but because I did not notify them first, I had to pay the ful
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