Real Insurance reviews
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overall rating 0.0 7 reviews
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Customer Experience
2.4
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 5
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Value for Money
2.6
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 5
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Claims Experience
1.3
- Awesome 0
- Good 0
- Average 0
- Bad 1
- Terrible 5
Umbrella Clauses Can't Cancel
They won't let you cancel if you have received claims. They also have a tiny clause in there that even if you do pay extra for every day vet visits they only pay back $50 A YEAR. I was angry at the fa
Terrible customer service
My Dog had pimples due to overfeeding when he was a pup. 2 years later Real would not cover due to a "pre-existing" skin condition! the two incidents are totally unrelated. My vet's advi
Real will not cover dogs pre-existing condition
Real will not cover the cost of my dog's condition stating that is was pre-existing. Surgery is a few thousand and I do not have that money for my dog. I will lose my best friend because Real would no
Did not pay claim
Having been with them for 3 years I went to make a claim but was told they would not pay out. My dog needed lifesaving surgery on a Sunday but because I did not notify them first, I had to pay the ful
Con men. Terrible customer service
Con men. When my son moved overseas, I took care of his dog. But when it was time to renew, the staff advised me to change the policy to my name so it would be easier. It takes almost an hour before m
So far so good
So far so good, but I haven’t made a claim yet. I am a bit concerned by the reviews of them by other users.
Appalling customer service
Wanted to cancel my policy but no answers from calls, waited 30 mins on 4 ocassions. So I tried to use the get a quote option on my next try, guess what, I got an answer within 2 minutes. The guy on t
Real Insurance Pet insurance reviews
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