• Hi Kevin,

    I'm sincerely sorry that you feel we let you down and that our service was less than adequate.

    I can assure you that we take all emergencies seriously, so to hear that you believe you were treated poorly is very concerning.

    Rest assured, I am personally looking into your claim and our response to it.

    If you have any further questions please contact me directly at communications@1cover.com.au.

    Kind regards,
    Kieran at 1Cover.
    Reply from 1Cover representative