• Hi Kevin, <br/><br/>I'm sincerely sorry that you feel we let you down and that our service was less than adequate. <br/><br/>I can assure you that we take all emergencies seriously, so to hear that you believe you were treated poorly is very concerning. <br/><br/>Rest assured, I am personally looking into your claim and our response to it. <br/><br/>If you have any further questions please contact me directly at [email protected].<br/><br/>Kind regards,<br/>Kieran at 1Cover.
    Reply from 1Cover representative