• Hi Patricia, <br/><br/>Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback. <br/><br/>It’s perfectly understandable that you’re upset about what has happened. At 1Cover, we always strive to create a positive customer experience, so it’s disappointing to hear that we fell short of the high standard of service that we always expect from our staff. Could I ask how you contacted 1Cover? Was it via email, social media or over the phone?<br/><br/>Kind regards,<br/>Kieran at 1Cover.
    Reply from 1Cover representative